Typically designed for a single person to work at, featuring a flat surface as a minimum and often storage, as well as seating.  A mainstay of offices, many people also have a desk at home.

A system where employees reserve workspaces in advance, typically in flexible or hybrid office environments.  This is often done to optimize space utilization, accommodate varying schedules and/or to encourage people to sit with and meet different people in the office.

A desk or workstation in an office assigned to a particular person or or group which the group or person do not need to book.

A desk or workstation in a shared space, allowing users to choose to sit at it, usually without restrictions.  Flexible desks can promote mobility, cost savings, and adaptability to varying work schedules.  Flexible desks can be semi restricted to particular groups of users rather than individuals.

A hybrid desk combines elements of dedicated and flexible desks, allowing users to reserve the desk or workstation for specific times while maintaining the option to work from various locations as needed. 

A hot desk is a non-assigned desk or workstation in a shared workspace, available to book on a first-come, first-served basis, promoting flexibility, cost efficiency, and dynamic work environments. Many hot desks are further restricted to same-day booking only to ensure availability and reduce issues caused by no shows, particularly in offices which have downsized overall space.

A desk or workspace not permanently allocated to any individual, allowing users to choose any available spot.  This is similar to a hot desk.  Groups of unassigned desks may be further restricted to certain user groups at certain times.

The process of organizing, allocating, and optimizing desks or workspaces in an office environment.  Typically done to maximize efficiency, flexibility, and productivity for employees, and often used to support a hybrid working set-up where not everyone requires a permanently assigned desk they will be at every day.

A reservation-based system where employees book desks or workstations in advance, ensuring workspace availability while optimizing office space usage and supporting flexible or hybrid work arrangements.  This is often further augmented with neighborhoods, where certain users are given either sole or priority access to certain spaces to be around their teams.

A system where employees reserve rooms in advance or on the spot, with a view to maximizing space availability and appropriate usage.  Room booking systems are often implemented to optimize space utilization and make sure spaces are available to provide productive in person work opportunities.

The process of organizing, scheduling, and optimizing meeting spaces to ensure efficient usage, avoid conflicts, and enhance workplace productivity.

The process of finding and reserving a conference or meeting space in advance.  Getting the right meeting room for the right meeting helps in maximizing availability for discussions, presentations, or collaborations, and optimizing office space utilization. 

The process of finding and reserving rooms or meeting spaces to ensure efficient usage, avoid conflicts, and enhance workplace productivity.  Typically, people search for rooms with the amenities - such as video conferencing or projection screens - that they need for their specific needs.

A small meeting room or space, typically for a maximum of 3 or 4 people.  Meeting pods are often used as a way of maximizing available meeting spaces in environments where space is limited and data suggest most meetings typically have a small number of attendees.

A space for groups or teams to meet together which may not be conventional meeting rooms.  These might be tables, booths or other areas in the office. These often have different rules for booking and may offer additional flexibility over and above typical legacy office set-ups.

The permissions and protocols that regulate guest entry into a workplace or facility, ensuring security, efficiency, and a seamless check-in experience.  This can also often include badging or access control integrations.

A software solution that manages administrative tasks, workspace allocation, booking, scheduling, and resource management, typically implemented to provide superior office space usage efficiency, higher productivity office spaces and ensure the right space is provisioned and delivering value.

Hybrid teams are made up of people working both remotely and in-office, leveraging digital tools to maintain productivity and communication across different locations.  There is often an expectation on hybrid teams of a certain amount of time spent in the office.

People choose work locations based on suitability for the task at hand.  Offices often provision diverse environments like quiet zones, collaboration areas, and meeting rooms of different sizes to meet a variety of different needs.

A smart office integrates technology and automation to enhance workplace experiences and efficiency, often using IoT devices, sensors, and AI for optimized space management, energy savings, and improved employee outputs.

Flexible work model combining remote and in-office work, allowing employees to split their time between home, coworking spaces, or the office for better work-life balance and productivity.

A versatile workspace that adapts to changing needs, offering shared desks, meeting rooms, and collaborative areas to support hybrid work.

A policy that provides guidelines and/or rules for allowing people to adjust work hours, locations, or schedules to suit their needs.  Typically, flexible working policies promote work-life balance, are designed to improve productivity and engender loyalty from people who do not feel the need to be in an office every day.

A flexible approach that empowers people to work anytime, anywhere to complete whatever tasks they have.  

An office designed to support both remote and in-office employees, integrating technology, shared desks, and meeting spaces.  Hybrid offices often have flexible permissions and space access rules for different groups of people and teams at different times to ensure everyone is set-up to work effectively whether in the office or working remotely.

A work arrangement where employees perform their job duties outside a traditional office, often from home or coworking spaces, using digital tools for communication and collaboration.

A group of people working remotely from different locations, often across time zones, relying on digital tools for communication, collaboration, and productivity.

Prioritizes employee well-being, productivity, and engagement.  Typical features include incorporating flexible spaces, focusing on creating collaboration, and integrating technology to support diverse work styles and needs, all with a view to increase happiness, wellbeing and retention. 

The data provided by all the bookings and interactions with the platform is pulled together in reports at the users requirement, and provides insights as to the performance of the office and any associated usage policies.  Typically provided in either a data based report or a graphical dashboard.

The amount of time space is occupied.

The overall usage of a space, group of spaces or the office againgst the theoretical maximum based on the amount of time each space is available to be booked.  Space utilization is an important indicator of whether an office is efficient and conifgured correctly.  Utilization can differ from occupancy if a resource can accomodate more than one person.  It can therefore be occupied, but not fully utilized if it is not full.

Setting certain information or reports to be emailed directly to a users inbox without them having to "run" a report.

Dashboards are groups of data reports of graphical reports which are consolidated together for easy access and viewing.  

AI recommendations are automated suggestions for changes to space allocation or amount identified automatically by algorithms or AI, with the purpose of making the workplace more efficient whilst eliminating a lot of human required investigation.