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Legal

Website terms of use.

These terms apply to your use of the public askAiB website. They do not replace the separate contractual terms that apply to customers using the askAiB platform.

Last updated: 9 October 2026

1. About these terms

These terms govern your use of this website. By using the site, you agree to comply with them. If you do not agree with these terms, you should not use the website.

This website is operated by askAiB Ltd, registered in England and Wales under company number 15107419. Our registered office is 585a Fulham Road, London, SW6 5UA, United Kingdom.

2. Website terms and customer contracts

These terms relate to the public website only. Any subscription to, trial of or other use of the askAiB software platform is governed by the applicable order form, customer terms, data processing terms and any other contractual documents agreed between askAiB and the customer.

3. Access to the website

We may update, suspend, withdraw or change all or part of the website without notice. We do not guarantee that the website, or any content on it, will always be available or uninterrupted.

You are responsible for ensuring that anyone who accesses the website through your internet connection is aware of these terms and complies with them.

4. Information on this website

We aim to keep the information on this website accurate and up to date, but it is provided for general information only. Product features, availability, pricing, integrations and service descriptions may change over time.

You should not rely on website content as a substitute for specific commercial, technical, legal, financial or other professional advice. If you are evaluating askAiB for your organisation, the applicable proposal, order form and contract will take priority over general website content.

5. Intellectual property

Unless stated otherwise, askAiB or its licensors own the intellectual property rights in this website and its content, including text, graphics, branding, software, layouts and other materials.

You may view, download and print website content for legitimate internal evaluation or personal use. You must not reproduce, modify, distribute, sell, commercially exploit or create derivative works from our content without our prior written permission, except where permitted by law.

6. Acceptable use

You must not misuse the website, attempt to gain unauthorised access to it, introduce malicious code, interfere with its operation, scrape or extract content at unreasonable scale, or use the website in a way that is unlawful or infringes the rights of others.

7. Third-party websites and services

The website may contain links to third-party websites or services. These links are provided for convenience and do not mean that we approve or control those third parties. Their own terms and privacy notices will apply when you use their services.

8. Our responsibility to you

Nothing in these terms excludes or limits liability where it would be unlawful to do so. Subject to that, we are not responsible for losses arising solely from reliance on general website content, temporary website unavailability, or the acts or omissions of third-party websites and services.

If you use this website for business purposes, we are not liable for indirect or consequential loss, loss of profit, revenue, business opportunity, anticipated savings or goodwill arising from your use of the public website.

9. Privacy and cookies

Our Privacy Policy explains how we use personal data. Our Cookie Policy explains how cookies and similar technologies may be used on this website.

10. Changes to these terms

We may update these terms from time to time. The current version will be published on this page and the date above will show when it was last updated.

11. Governing law

These terms, their subject matter and formation are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction in relation to disputes arising from these terms, subject to any mandatory rights that apply by law.

12. Contact us

Questions about these website terms can be sent to hello@askaib.com or by post to askAiB Ltd, 585a Fulham Road, London, SW6 5UA, United Kingdom.

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