Microsoft 365 integrations

Bring askAiB into the Microsoft environment your people already use.

Use desk booking inside Microsoft Teams, connect Outlook and Exchange room calendars and manage sign-in and user provisioning with Entra ID. Keep familiar Microsoft 365 workflows while askAiB manages workplace resources.

Microsoft Entra SSO + provisioningNative Teams app on desktop + mobileTwo-way Exchange room calendar syncKeep familiar Outlook room workflows

Trusted by organisations around the world. See why they switched

Public sector procurementG-Cloud 15 framework supplier
Explore Microsoft integrations

Three integrations.Three different jobs.

Entra manages identity and access. Teams brings askAiB into the daily workflow. Exchange connects configured room calendars and Outlook booking activity with askAiB.

One Microsoft environment

Connect the right layer to the right job.

Microsoft 365 integration is not one single connection. askAiB uses different parts of the Microsoft environment for identity, the user experience and calendar synchronisation.

IDENTITY & ACCESS

Microsoft Entra ID

Let people sign in with organisational credentials and reduce manual administration through directory-based provisioning where configured.

SSOAutomated provisioningField mappingUser management
USER EXPERIENCE

Microsoft Teams

Put the askAiB booking experience inside Teams so people can find colleagues, spaces and resources where they already spend their working day.

DesktopMobileFloorplans
CALENDAR SYNCHRONISATION

Exchange + Outlook

Connect configured room calendars so askAiB and Outlook booking activity can remain aligned as meetings are created, updated or cancelled.

Two-way syncRoom calendarsRecovery checks
Microsoft Teams app

Bring the full booking experience into the flow of work.

People should not have to remember another website just to plan a day in the office. askAiB runs inside Microsoft Teams on desktop and mobile, giving users familiar access to workplace booking without separating it from the tools they already use.

  • Find and book desks, rooms, parking and other resources
  • Interactive floorplans and workplace maps
  • See colleague schedules and locations
  • Make individual, colleague and team bookings
  • Use the same booking rules and permissions as the wider platform
See the Teams app in a demo
Microsoft TeamsaskAiB workplace booking app
DESKTOP EXPERIENCE
Actual askAiB desk booking experience inside Microsoft Teams with floorplan, booking timeline and desk details.
One familiar Teams experienceDesks Rooms Parking
Exchange + Outlook room calendars

Book in askAiB or Outlook. Keep the room calendar connected.

Configured askAiB resources such as meeting rooms can connect to their Microsoft Exchange calendars. A booking can begin in askAiB or by inviting the connected room in Outlook, with updates and cancellations processed between the two systems.

Outlook calendar and askAiB resource calendar connected through a two-way Sync Service, showing the same Team Booking from 1:00 PM to 2:30 PM in both systems.
01Two-way booking flow

Create, update or cancel a connected room booking from askAiB, while Outlook-originated room activity can also be reflected back into askAiB.

02Background processing

Synchronisation runs in the background rather than relying on the user keeping a browser open while Microsoft processes the calendar change.

03Recovery safety net

Scheduled recovery checks sit alongside the live flow to help identify changes that may have been missed during a temporary notification or connection problem.

Microsoft Entra ID

Use the identity and directory structure you already manage.

Connect askAiB to Microsoft Entra ID for single sign-on and automated user provisioning. Rather than maintaining a separate user directory by hand, agreed Entra attributes can be mapped into askAiB user fields so workplace access and user data stay closer to the source your IT team already manages.

  • Single sign-on with organisational Microsoft credentials
  • Automated user provisioning into askAiB
  • Map agreed Entra attributes into askAiB user fields
  • Use directory groups and mapped data to support access assignment
  • Reduce manual user creation and ongoing user administration
Microsoft Entra IDAutomated user provisioning
JK
James KellySales · London
Provisioned
JR
Julie ReillyCustomer Success · London
Provisioned
CJ
Conrad JaggerTechnology · Remote
Provisioned
FIELD MAPPING
Entra attribute→askAiB user field
officeLocation→Location
department→Department
group / agreed attribute→User group / team
Microsoft identity→askAiB user + access
Designed for administrators too

Simple for users. Visible and manageable behind the scenes.

Integrations need to work for IT and workplace teams as well as end users. askAiB keeps the day-to-day experience simple while giving administrators and support teams the information needed to configure, monitor and investigate connected services.

SETUPCentral deployment

Deploy the Teams app through your Microsoft environment and connect the required askAiB services without asking every user to build their own integration.

IDENTITYDirectory-led user management

Use SSO, automated provisioning and field mapping to reduce duplicated account administration and keep askAiB user records aligned with the identity data your organisation already manages.

EXCHANGESync visibility

Booking history and integration diagnostics help distinguish a delayed update, permissions issue or booking that genuinely needs investigation.

SUPPORTRecovery controls

Persistent processing, retries and scoped recovery tools help support teams investigate unusual calendar cases without relying on users to recreate bookings.

A connected Microsoft workplace

Identity. Booking. Calendars. Working as one experience.

Entra gets the right people in, Teams gives them a familiar place to work, and Exchange connects the room calendars they already rely on. askAiB sits across those layers with the workplace resources, booking rules and data that make the whole experience useful.

EEntra IDIdentity + access
→
AaskAiBResources + booking logic
↔
TTeamsUser experience
↔
EXExchangeRoom calendars
Why organisations switch to askAiB

Easy to adopt. Cost-effective to run.

01 · Cost-effective workplace platform

Make workplace booking easier. Spend less doing it.

Replace expensive or complicated workplace booking software with something simpler to manage, easier to configure and more cost-effective to run.

60%+Average Year 1 client savingsAverage saving across clients in their first year.
Individual results depend on the previous platform, resources and requirements.Discuss the potential savings
Average Year 1 client savings
Previous
solution
askAiB
60%+lower costs
Based on actual first-year client savings
Built around the way your workplace works.1 / 2
Microsoft integration FAQs

Questions IT and workplace teams usually ask.

Are Teams, Exchange and Entra the same integration?

No. They serve different purposes. Entra handles identity and access, Teams provides the user-facing workplace booking experience, and Exchange connects configured room calendars and Outlook room-booking activity with askAiB.

Can users book directly inside Microsoft Teams?

Yes. The askAiB Teams app supports workplace booking on desktop and mobile, including resources, floorplans and colleague-related planning.

Can users still book a room from Outlook?

Yes. For resources configured with Exchange integration, users can continue inviting the connected room from Outlook while the booking is synchronised with askAiB.

Is Exchange synchronisation instant?

Synchronisation is processed continuously in the background, but Microsoft processing, room responses, temporary service interruptions or request limits can introduce a short delay. Recovery checks provide an additional safety net.

Does askAiB support Microsoft single sign-on and automated user provisioning?

Yes. Microsoft Entra ID can be used for single sign-on with organisational credentials and automated user provisioning. Agreed directory attributes can also be mapped into askAiB user fields to reduce manual user administration.

Can Entra fields and groups be mapped into askAiB?

Yes. Agreed Entra attributes and directory information can be mapped into askAiB user fields and used to support user management and access assignment, depending on the configuration required.

See the Microsoft integrations together

Keep Microsoft familiar. Add a better workplace experience.

We can show Teams, Entra and Exchange working together in a tailored demonstration and discuss how the integration would fit your Microsoft environment.