Arrival time, directions, site map and instructions.
EnabledVisitor management and check-in software
A better welcome. A process that fits the visitor.
Our visitor management system lets you pre-register guests and contractors, tailor QR or tablet check-in to each visitor type and keep hosts informed from arrival to departure.
Pre-register visitors and expected arrivalsQR, tablet and reception check-in and outDifferent journeys for different visitor typesWelcome emails, safety review and host alerts
01 · VISITOR MANAGEMENTWelcome visitors. Walk in or scan a QR code.
01 / 04Walk-in registration · QR check-in · Safety and acceptance · Illustrative walkthrough
Playing · Chapter 1 of 4
Trusted by organisations around the world. See why they switched
Public sector procurementG-Cloud 15 framework supplier
Explore visitor management
Shape the whole visitor experience.Before arrival, on site and after departure.
Jump into the parts of the visitor journey that matter most, from configurable onboarding to arrival, parking and live site visibility.
Configurable visitor journeys
Not every visitor should follow the same process.
A client arriving for a meeting, a contractor working on site and a colleague visiting another office can each need different information, checks and arrival steps. Configure the journey around the type of visitor, site and purpose of visit.
Decide who needs safety information, who receives parking, which details are captured, how they check in and who needs to be notified.
Client visitorContractorInternal visitor
Present the required site information as part of check-in.
RequiredGive the visitor the arrival route that fits the site.
2 optionsNotify the host as soon as their visitor checks in.
Email + TeamsRecord when the visitor leaves and keep the site list current.
EnabledChange visitor typeRules, content and required steps can change with it.
Before they reach the door
Start the visitor experience before the visit starts.
Pre-register expected visitors and send personalised registration and welcome emails with the information they need. Joining instructions can be tailored by site or visitor type so people arrive knowing where to go and what is expected of them.
- Branded registration and welcome emails for each visitor journey
- Directions, maps and building information
- Arrival instructions, registration links and site-specific guidance
- Pre-arrival questions or onboarding where required
- Register external visitors, contractors or internal attendees
Arrival and check-in
Give every site the right check-in experience.
Use the arrival method that suits the building and visitor. Pre-registered guests can move quickly, while walk-ins can provide the information you require before entering the site.
Let visitors use a QR code for a fast, low-friction arrival and record their check-in without a manual reception process.
Use a configurable tablet experience for pre-registered guests, walk-ins and other site attendees, or let reception manage the arrival directly.
Ask visitors to review health and safety briefings, evacuation guidance and required documents, then record their acceptance as part of check-in.
01 · VISITOR CHECK-INA simple welcome, on arrival.
01 / 02Part of the wider workplace
Connect the visit to everything around it.
Arrange visitor registration, parking and the meeting together when needed. Keep hosts informed when a guest checks in, without managing the visit through disconnected tools.
- Register visitors standalone or alongside another booking
- Reserve visitor parking as part of the visit
- Notify hosts on arrival through configured channels
- Use Teams and Outlook alongside the visitor workflow
- Check site attendees into related resource bookings where configured
Live visitor visibility
Know who is expected, who is here and who has left.
See who is expected, checked in or checked out, then use visitor booking and frequency reports to understand visits, hosts and repeat attendance.
Who is still expected today? Which visitors are currently on site? Who has checked out? Which host is responsible for each visit?
Visitor Booking Report12 Oct 2026 · AiB Plaza
StatusVisitorHostTime
Checked outColin CaterpillarAbbot Beach
Checked inSilus MarnerAbby Carver
DueFrancis PuddleduckAimee Cortez
Checked inBod WordDemetria Erickson
Visitor Frequency Report2026 · AiB Plaza
VisitorCompanyVisits
Francis PuddleduckPuddleduck Inc5
Silus MarnerMarner Inc3
Bod WordBod Ltd2
Fully configurable
Your sites. Your visitors. Your process.
Configure the information you collect, the content visitors see and the steps they complete around the way your organisation actually works.
Create journeys around the groups that actually come to your sites.
Use configurable details and questions rather than forcing every visit into the same template.
Tailor directions, safety information, arrival guidance and other content around each workplace.
Configure the arrival communications and host notifications that support your process.
Self-service administration
Configure the visit before anyone arrives.
Manage site-specific visitor settings in the admin portal, from the invitation email to the welcome screen on your onsite check-in app.
- Visitor booking emails and arrival instructions
- Tablet welcome message, branding and colours
- QR, walk-in and check-out options
Why organisations switch to askAiB
Easy to adopt. Cost-effective to run.
Built around the way your workplace works.1 / 2
Visitor management FAQs
Questions buyers usually ask.
Can different visitor types follow different check-in processes?
Yes. Visitor journeys can be configured around different visitor types, sites and requirements, including the information shown, fields captured, check-in steps and notifications used.
Can visitors check in with a QR code?
Yes. QR code check-in can be used alongside tablet and reception-managed arrival flows, giving each site a practical mix of check-in options.
Can visitors be shown health and safety information?
Yes. Health and safety information, site requirements and other configured content can be presented as part of the visitor journey, including during check-in where confirmation is required.
Can hosts be told when their visitor arrives?
Yes. Arrival notifications can be configured so hosts are alerted when a visitor checks in, including through email and Microsoft Teams workflows.
Can visitor parking be booked at the same time?
Yes. Visitor parking can be reserved alongside the visit where parking is managed in askAiB, keeping the arrival experience connected.
Can we register visitors as part of a meeting or other booking?
Yes. Visitors can be registered as standalone site attendees or connected to wider workplace bookings, including meetings and other configured resources.
Can askAiB show who is currently on site?
Yes. Check-in and check-out records provide visibility of expected visitors, people currently on site and those who have departed.
Make every arrival feel properly organised.
Show us how visitors, contractors and site attendees arrive today and we’ll show you how askAiB can shape a simpler journey around them.