Insights

“Desk booking” itself isn’t the problem - your workflow and process design might be though...

“Desk booking” itself isn’t the problem - your workflow and process design might be though...

Desk booking doesn’t fail because people don’t comply. It fails because systems don’t fit real working patterns or ways of working. The common assumption about deploying booking systems (and why it br...

12 Jan 2026

Teams vs Outlook (Exchange) vs Booking System - The Real Workflow Problem

Teams vs Outlook (Exchange) vs Booking System - The Real Workflow Problem

If you’ve ever watched a team try to book a meeting room - bouncing between Outlook, Teams, a room panel, mobile, and a separate booking system - you already know the truth: Many organisations don’t h...

18 Nov 2025

The Hidden Price of "Collaboration"

The Hidden Price of "Collaboration"

In 2019, going to the office was just what most people did: cheap meal deals for lunch, a predictable commute, a coffee on the way into the office. No one questioned it. But in 2025, things are very d...

2 Oct 2025

The "check-in" conundrum - they're vital for understanding office performance and policy adherance, but too often - people don't do it. How to square this circle?

The "check-in" conundrum - they're vital for understanding office performance and policy adherance, but too often - people don't do it. How to square this circle?

🔙 In 2025, over 70% of companies plan to increase or maintain in-office days, and up to 80% are actively tracking attendance - usually via badge swipes, QR codes, or manual check-ins for bookings. The...

17 Jul 2025

Set It and Forget It: The Power of Passive Bookings

Set It and Forget It: The Power of Passive Bookings

🎯 1. The Promise of Booking Systems When organisations roll out desk booking and space booking tools, the goals are usually crystal clear: Support flexible, hybrid working 🏢↔️🏠 Make collaboration easi...

1 Jul 2025

👻 Ghost Bookings: The Real Reason Your Office Feels Haunted

👻 Ghost Bookings: The Real Reason Your Office Feels Haunted

🕸️ So...What is a Ghost Booking? A ghost booking is any reservation that exists on paper but not in reality. They come in many forms: 🪑 Hot desks booked “just in case” 📅 Recurring team bookings no on...

10 Jun 2025

⛔📉Why workplace booking systems fail ⛔📉and what it means for your office strategy🏢🤑👨‍💼👩‍💼

⛔📉Why workplace booking systems fail ⛔📉and what it means for your office strategy🏢🤑👨‍💼👩‍💼

In the shift to hybrid work, organisations rolled out workplace booking and management systems to solve a very real problem: initially, how to get people safely back into the office – then; how to giv...

27 May 2025

↩🏢🚨Return to Office 2.0: what are leaders expecting, and can we make the experience worth it?📊

↩🏢🚨Return to Office 2.0: what are leaders expecting, and can we make the experience worth it?📊

TLDR: Big names like BlackRock and JPMorgan are mandating office returns to rebuild culture, learning, and visibility. But mandates alone won’t deliver on these goals - the office has to be organised ...

14 May 2025

🏢 Forget office mandates — what really motivates people to go to the office – and what does that mean for our workspaces?

🏢 Forget office mandates — what really motivates people to go to the office – and what does that mean for our workspaces?

Are we considering what really motivates people to come to the office? Organizations need a more nuanced approach to office mandates than simply saying “return to the office 3 or more days a week for ...

8 May 2025

🏢💸 Our NFP organisations are constantly trying to do more with less budget - so why is paying for expensive office resources used only 50% of the time OK?

🏢💸 Our NFP organisations are constantly trying to do more with less budget - so why is paying for expensive office resources used only 50% of the time OK?

How much does bad office utilisation cost?💰🧾 Bear with us, we know this is a topic that’s been talked to death! But we think it’s so important to get it right, and for people to know how to REALLY get...

25 Apr 2025

💰📉🔥 Charities and NFPs Are Under Pressure To Reduce Costs Without Cutting Services – where does the office fit in?

💰📉🔥 Charities and NFPs Are Under Pressure To Reduce Costs Without Cutting Services – where does the office fit in?

🌩️ The Perfect Storm of Financial Pressure 💸📉 A recent report by the Directory of Social Change revealed that 60% of charities experienced a decrease in government grant income in 2023. At the same ti...

15 Apr 2025

Do we even need to go to the office anymore?

Do we even need to go to the office anymore?

As hybrid and remote work models continue to redefine traditional employment, the role of the office continues to shift. There are proponents on both sides of the office argument, the “I avoid going t...

7 Apr 2025

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